Dcolora

Terms of Service

These Terms of Service ("Terms") govern your use of Dcolora's website, products, services, and related interactions, including purchases, delivery, returns, and customer support within the United States. By accessing our website or purchasing a product, you agree to these Terms and applicable laws.

1. Acceptance of Terms

By using this website, placing an order, or contacting customer support, you acknowledge that you have read and agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website or place an order.

2. Products and Product Information

Dcolora sells kitchen sinks, bathroom sinks, toilets, and related home improvement products. We make reasonable efforts to keep product descriptions, dimensions, materials, colors, specifications, availability, and images accurate. Minor variations can occur because of manufacturing processes, lighting, screen settings, or measurement methods. Please review the product specifications and installation requirements before purchase.

3. Orders and Payments

You agree to provide accurate and complete contact, billing, shipping, and payment information. Prices and available payment methods are displayed at checkout. We may use third-party payment providers, including Klarna when it is displayed as an available option. Klarna eligibility and approval are determined by Klarna. We may refuse or cancel an order when information is incomplete, payment cannot be authorized, an item is unavailable, or fraud or unauthorized activity is suspected.

4. Shipping and Delivery

Order processing, shipping areas, estimated delivery times, tracking, shipping charges, and delivery issues are governed by our Shipping Policy. Delivery dates are estimates and can be affected by carriers, weather, address issues, or other events outside our reasonable control.

5. Returns and Refunds

Eligible products may be returned within 30 days of delivery under our Refund Policy. Products must meet the stated return conditions and receive authorization before being sent to the return warehouse. Refunds are issued to the original payment method after the return is received and inspected.

6. Product Use and Installation

Customers are responsible for confirming product dimensions, compatibility, installation requirements, and local plumbing or building requirements before installation. Installation should be completed according to the product instructions and, where appropriate, by a qualified professional. Inspect the package and product promptly after delivery and report damage, defects, or missing parts within 48 hours.

7. Intellectual Property

The Dcolora name, website content, product images, graphics, text, and other materials are owned by or licensed to Dcolora and may not be copied, reproduced, or used for commercial purposes without permission, except as permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law, Dcolora is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Nothing in these Terms limits rights or remedies that cannot be excluded under applicable consumer law.

9. Changes to These Terms

We may update these Terms to reflect changes in our operations, services, or legal requirements. The revised version will be posted on this website. Continued use after an update constitutes acceptance of the revised Terms.