Shipping policy

This Shipping Policy applies to purchases made directly on Dcolora.com.

Shipping Area and Cost

We offer free standard shipping to addresses in the contiguous 48 United States. Alaska, Hawaii, Puerto Rico, and other U.S. territories are outside our standard shipping area and are not eligible for standard delivery through Dcolora.com.

Processing and Transit Time

Orders are normally processed within 1–2 business days after payment is confirmed. Standard transit time is normally 5–7 business days after the order ships. Business days exclude weekends and U.S. federal holidays. Carrier delays, severe weather, and other events outside our control may affect delivery.

Tracking

When tracking becomes available, it will be sent to the email address or contact information provided with the order. Please allow time for the carrier to activate the tracking record.

Delivery Issues

Inspect the package promptly after delivery. If an item arrives damaged, incomplete, or different from what you ordered, keep the packaging and contact Dcolora with the order number, model number, and clear photos. Dcolora will cover reasonable return shipping or replacement costs for confirmed product damage, manufacturing defects, or fulfillment errors.

Contact

Email: dcolora@outlook.com
Phone: +1 (719) 781-3975