Shipping Policy
This Shipping Policy applies to all dcolora furniture orders shipped within the United States, governing delivery, logistics, tracking, and related services. We cooperate with reliable logistics partners to ensure timely and safe delivery
1. Shipping Scope &
We provide shipping services to all regions within the United States. Our authorized logistics partner is Mayson Logistic, Inc, with the return address: Mayson Logistic, Inc, 8110 Power Ridge Rd, BLDG 500B, Sacramento, CA, 95
2. Shipping Time &
Once your order is confirmed and payment is received, we will process it within 1-2 business days. Delivery time is 5-7 business days.
3. Shipping Tracking
Once your order is shipped, we will send a tracking number to your contact information. You can track the delivery status through our logistics partner’s platform or contact our customer
Shipping costs are calculated based on the weight, size of the furniture, and shipping destination. We will display the exact shipping cost at checkout, and occasional free shipping promotions will be available for eligible orders.
5. Delivery &
Please inspect the package upon delivery. If the package is damaged or the furniture is defective, please refuse to sign for it and contact us immediately. For undamaged packages, sign for them and notify us of any hidden damage within 48
6.
For shipping-related questions (delays, tracking, damage), please contact us: Phone: +1 7197813975, Email: dcolora.us@hotmail.com